The practice operates an appointment system and routine appointments can be booked in advance with all the doctors and nurses.
Our aim is that, where possible, you should be able to see the most appropriate person, so it helps if you can tell us the nature of your problem.
You are welcome to see any one of our doctors or nurses, although for continuity of care, we do encourage you to see the same doctor for the same ongoing complaint. However, it may not always be possible for you to see your preferred doctor, particularly if your appointment is needed urgently.
To book an appointment, please telephone 01773 713201, call in at the surgery or book an appointment on line via patient access. Please note that the receptionist may ask you a few questions regarding the reason for your appointment, to ensure this is made with the most appropriate person.
Patients requesting same day or urgent appointments will be asked to discuss their problem with the duty doctor. If you require a same day or urgent appointment, please ring 01773 713201.
If you feel that your problem could be dealt with over the telephone, rather than by a visit to the surgery, one of the doctors is available every day on 01773 713201.
In a number of cases it might be worth considering an appointment with a practice nurse, rather than a doctor. Practice nurses are qualified to deal with many acute ailments and long term illnesses.
If you cannot attend an appointment for any reason, please inform us as soon as possible in order that we can allocate the appointment to someone else.
Amber Valley Health Ltd - Extended Access Appointments
To improve the services and access for our patients, Kelvingrove Medical Centre is now part of Amber Valley Health Ltd (AVH). AVH is made up of a group of Practices and includes the following:
Brooklyn Medical Practice (Heanor), Crich Medical Practice, Ivy Grove Surgery (Ripley), Jessop Medical Practice (Ripley/Leabrooks), Parkside Surgery (Alfreton), Park Surgery (Heanor), Somercotes Medical Centre, and in collaboration with Ripley Medical Centre.
Extended access appointments are available every weekday evening and Saturday and Sunday mornings during the following times:
- Monday to Friday - 6:15pm - 8:00pm
- Saturday and Sunday - 8:45am - 11:45am
These appointments are at the Amber Valley Health Hub at Church Farm Primary Care Centre, Steeple Drive, Ripley DE5 3TH. GPs and staff working at the Hub will be from any of the above Practices.
To book an appointment or for more information, please contact our reception staff on 01773 713201.
Further information is also available at http://ambervalleyhealth.co.uk