Suggestions & Complaints
Page last reviewed: 08 February 2023
Page created: 08 February 2023
Page created: 08 February 2023
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Your comments and suggestions are important to us, please click on the link below and complete the form to send them to us or call the surgery. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.
Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please fill out , this can be emailed to sderccg.c81049-reception@nhs.net or dropped off at reception. This will be passed to the Practice Manager who will deal with your concerns appropriately.
Please note: no medical queries or non complaint related problems will be delt with through this email address, please use ulternate methods of contact for these issues.